1. Who is responsible for your information
Maizo is operated by Trissino Inc., a Delaware corporation located at 1151 Walker Rd PMB 484, Dover, DE 19904. We are the controller of the information described in this policy. Questions can be sent to taka@trissinoai.com.
2. Information you give us
When you request a recovery estimate through our website form, we collect the details you enter:
- Your name.
- Your company name.
- Your work email address.
- Your phone number, if you choose to provide it.
- Your approximate annual revenue range, if you choose to select one.
- The ERP system your company uses, if you choose to select one.
We also keep the contents of any email or correspondence you send us. We ask you not to submit sensitive personal information, payment card details, or confidential third-party records through the website form.
3. Information collected automatically
Our hosting provider processes standard technical data when you visit the site, such as your IP address, browser type, referring page, and the pages you view. This is used to serve the site securely and to diagnose problems. We do not use advertising cookies or third-party tracking pixels on this site, and we do not sell your information.
4. Why we use your information
- To respond to your request and scope a potential recovery estimate.
- To communicate with you about an inquiry or an active engagement.
- To operate, secure, and improve the website.
- To keep records required for our legitimate business and legal obligations.
We rely on your consent when you submit a form, and on our legitimate interest in responding to business inquiries and operating our site securely. We do not use the information you submit to make automated decisions about you.
5. Client records during an engagement
Purchase records, supplier agreements, and rebate documentation reviewed during a recovery engagement are business records of our client, not website data. They are exchanged only under a signed services agreement, handled under the confidentiality terms of that agreement, used solely to perform the engagement, and never sold or shared for marketing purposes.
6. When we share information
We do not sell or rent your information. We share it only in these circumstances:
- With service providers who help us operate the site and our email, under confidentiality obligations and only as needed to provide those services.
- With your suppliers or counterparties where you have explicitly authorized us to pursue a claim on your behalf under a signed agreement.
- With professional advisors such as legal counsel or accountants where necessary.
- Where required by law, regulation, subpoena, or valid governmental request, or to protect our legal rights.
- In connection with a merger, acquisition, or sale of assets, subject to this policy continuing to apply.
7. How long we keep it
We keep inquiry information for as long as needed to respond and to maintain a record of our business communications, and longer where a legal, tax, or accounting obligation requires it. Engagement records are retained according to the terms of the applicable services agreement. When information is no longer needed, we delete it or anonymize it.
8. Security
We use reasonable administrative and technical safeguards, including encryption in transit and access controls limited to personnel who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send confidential material through the website form.
9. Your choices and rights
You may ask us to access, correct, or delete the information you have submitted, ask us to stop contacting you, or withdraw consent you have given. Depending on where you live — including under the California Consumer Privacy Act and the EU and UK GDPR — you may also have the right to request a copy of your information, object to certain processing, or lodge a complaint with your local data protection authority. Contact taka@trissinoai.com and we will respond within the time required by applicable law. We do not discriminate against anyone for exercising these rights.
10. International transfers
We are based in the United States and our systems are operated there. If you contact us from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we use appropriate safeguards for such transfers.
11. Children
The Maizo website is intended for business use by adults. We do not knowingly collect information from anyone under 16. If you believe a minor has submitted information to us, contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The revised version takes effect when posted, and the “last updated” date above will reflect the change. If a change is material, we will take reasonable steps to notify you.